Seapine's Customer Care program provides world-class technical support and customer service to ensure your satisfaction with our products. Our support team utilizes the latest technical resources and many combined years of experience to promptly answer questions and resolve issues.

Support Plans

Seapine support plans provide responsive technical support and all major and minor product upgrades. We offer the following annual plans:

• Premium Care support provides complete product coverage for organizations that want to keep their Seapine solutions up to date.
• Critical Care support provides 24-hour-a-day coverage for organizations that leverage Seapine solutions for mission-critical processes and applications.

Free Pre-Sales Support

Our sales and technical support staff is available to help with your product evaluations and answer your questions. Free support is included with each evaluation.

Knowledgebase

Search our extensive knowledgebase for troubleshooting information, tips and tricks, and general information. Updated regularly by our customer support and development teams, the knowledgebase is an excellent self-help resource.

User Forums

Connect with other users in our forums. They're a great place to ask questions and share solutions.

Seapine Labs

Visit the Seapine Labs to contribute samples and other information to the wikis, preview new technologies, and download experimental development tools.

Product Upgrades

Download the latest software releases and upgrades. All support plans include major and minor product upgrades.

Support Renewal

Maintenance support plans must be renewed annually.