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LaunchAnywhere Error Occurs During Java Installation

Article ID: 668  |  Last updated: 02 May, 2017

Problem

An error similar to the following is returned when using the Helix ALM or Surround SCM Linux Java installers.

An internal LaunchAnywhere application error has occurred and this application cannot proceed. (LAX)

Stack Trace:
java.lang.IllegalArgumentException: Malformed uxxxx encoding.
at java.util.Properties.loadConvert(Properties.java:570)
at java.util.Properties.load(Properties.java:343)
at com.zerog.common.java.util.PropertiesUtil.loadProperties(DashoA8113) at
com.zerog.lax.LAX. (DashoA8113)
at com.zerog.lax.LAX.main(DashoA8113)

Cause

Values set for the TITLEBAR and PS1 variables in the shell environment are causing issues with InstallAnywhere, which is used to install Helix ALM and Surround SCM.

This is a known InstallAnywhere bug. See Malformed uxxxx Encoding Error Generated when Launching Installer in Flexera Software's knowledgebase.

Solution

Run 'unset' on the TITLEBAR and PS1 variables before installing Helix ALM or Surround SCM.

Note: The shell prompt is hidden if the PS1 variable is unset.

Article ID: 668  |   Last updated: 02 May, 2017
Tags
Linux Java LaunchAnywhere

Also listed in
folder Helix ALM (formerly TestTrack)

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