Knowledgebase

Search:     Advanced search

Problems Importing Email Attachments from Mac and Apple Mail

Article ID: 456  |  Last updated: 02 Jun, 2017

Problem

Attachments are lost or corrupted when importing email into Helix ALM from Mac and Apple Mail.

Cause

The email attachment may have been sent in BinHex or AppleDouble formats. The Helix ALM Server email import code does not support these encodings for attachments.

Solution

Email attachments should be sent in Base64/MIME encoding from Mac email clients.

Article ID: 456  |   Last updated: 02 Jun, 2017
Tags
Mac OS X email attachment import

Prev   Next
Removing index.html from the Helix ALM Web URL     Resolving RDBMS Database Transaction Issues – TestTrack 2011.1...