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TestTrack Web Version Mismatch Error

Article ID: 326  |  Last updated: 29 Dec, 2014

Problem

The following error is returned when you log in to TestTrack Web: 'The TTCGI executable is newer than the TestTrack Server application. Please contact your administrator to resolve this version mismatch.'

Cause

The TestTrack Web CGI is a newer version than the TestTrack Server application. This can be caused by a partial installation. For example, installing new Web components but not installing the new TestTrack Server application.

The CGI could also be connecting to an old TestTrack Server address that is no longer being used. Verify your configuration setting using the TestTrack Registry Utility.

Solution

Reinstall all TestTrack components.

Article ID: 326  |   Last updated: 29 Dec, 2014
Tags
CGI ttcgi.exe version mismatch

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