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folder Helix ALM (formerly TestTrack)
TestTrack was renamed to Helix ALM starting with the 2017.1 release.
folder License Server
folder QA Wizard Pro
folder Surround SCM
folder Resource Thief

Recent Articles
document Helix ALM Cannot Communicate with IMAP Servers When Using STARTTLS 1.0
Problem When testing import mail or email tracking options that use the STARTTLS 1.0 SSL protocol from Helix ALM clients, the IMAP server...
28 Apr, 2017
document Helix ALM Issue Field Worksheets
The attached worksheets are provided to help you review the default Helix ALM issue fields and values to determine if you can rename existing...
28 Apr, 2017
document Prompted to Install Java Runtime When Installing Helix ALM on Mac
Problem You are prompted to install a Java SE runtime when installing or upgrading Helix ALM on Mac. Cause The Helix ALM installer...
28 Apr, 2017
document Installing SoloBug Language Files
The SoloBug interface is displayed in English by default. Additional language files can be downloaded from the Add-ons page. SoloBug language...
28 Apr, 2017
document Installing Helix ALM Upgrades in a Test Environment
Before upgrading Helix ALM to a new version in your production environment, you may want to install it in a test environment. You can use a copy of...
28 Apr, 2017

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document Helix ALM Linux Configuration File Variable Values
This article includes definitions of all variables used with Helix ALM on Linux. The ttstudio.conf file is installed in the /etc directory. The...
26 Apr, 2017
document Displaying Additional Custom Fields on the TestTrack Add/Edit Defect Windows
Note: This article applies to TestTrack Pro Web 5.x and earlier. If you are using TestTrack Pro Web, you can display more than two custom fields...
05 Jan, 2015
document User Notifications Are Not Sent for Unassigned Records
Helix ALM user notifications are sent after workflow events are processed. If an event entered on a record clears the current assignment and the...
27 Apr, 2017
document TestTrack ODBC Outer Joins Support
The Seapine ODBC driver supports outer joins but it requires a particular syntax. Following are examples of the syntax that the CodeBase ODBC driver...
30 Dec, 2014
document Configuring IIS and Apache Web Servers for Helix ALM Web
Files for Helix ALM web clients are hosted on a web server. After installing Helix ALM, you must configure a web server before users can use the web...
26 Apr, 2017