TestTrack—A Development Collaboration Platform

The TestTrack platform provides a time-proven, rich set of capabilities common to all TestTrack products. Cross-platform TestTrack is highly configurable, includes hundreds of usability features, streamlines collaboration, automates workflows, enables traceability, and offers multi-level security and extensibility through open interfaces.

A Rich Platform for Application Lifecycle Management

Fully Customizable to Fit Your Development Process

Customize

Organize

Automate

Keep Important Work at the Forefront with Escalation Rules

Escalate

Report

TestTrack Common Features and Benefits

Completely Configurable

TestTrack is completely configurable to fit your terminology, methodology, and industry regulations. By configuring the workflow, renaming fields, creating custom fields, setting default values, and defining event-based triggers, you can fully customize TestTrack to automate and manage your development processes.

Create up to 100 custom fields per project.
Rename standard fields to match your terminology
Define parent/child field relationships
Define required fields and default field values
Create linked item definitions
Customize email templates
Customize list view layouts

Usability Features

All TestTrack products are easy to use. By basing TestTrack RM, TestTrack Pro, and TestTrack TCM on a common platform, training costs are lowered and your ROI is achieved faster.

Set project start and end dates and automatically calculate available man hours for a project with TestTrack's release planning support
Quickly switch between list layouts.
Attach data files, screen shots, requirements, or any other type of file to a TestTrack item.
Integrated screen capture to attach screen shots to requirements, tests, defects, etc.
Deep integration with Visual Studio, Eclipse, and other IDEs.
Quickly identify and manage assigned tasks.
Create pre-configured projects with project templates.
Inline comment stamps to indicate your changes or comments in multi-line text fields.
Built-in spell check with multi-lingual support.
Configurable software upgrade notifications and automatic client upgrades.

Workflow Automation

TestTrack workflow consists of states, events, and transitions that define the path an item follows throughout its lifecycle. Item link definitions and automation rules can also control the workflow. TestTrack's workflow is extremely powerful, flexible, and completely customizable.

States indicate a step in the workflow. For example, Active - Task, Failed Verification, or Closed.
Events specify the action that can be performed at each state or step in the workflow. For example, Assign, Estimate, or Verify. Workflow events are stored with the issue record history.
Transitions specify an item's initial state when it is created and the events that can be added for each state. Transitions move items from one state to another. For example, Open to Fixed or Fixed to Closed.
Assignment rules manage assigning items to one or more users depending on the state of the item. For example, anyone on the quality assurance team can verify and close a bug fix. The first person to verify the fix moves it to the closed state.
Triggers provide a powerful way to automate and enforce your processes without the need to write code. Triggers automatically perform actions based on item activities.
Escalation rules keep important items at the forefront by letting you define actions to perform on issues after a specific period of time has passed.
Workflow overview diagrams display the state of an item, what states it went through to arrive at the current state, and what future states are available.
See time tracking totals across multiple item types for a more accurate view of the effort required to complete work.

Organize and Find

TestTrack includes numerous features to help you organize and quickly find information.

Easily prioritize and order stories, requirements, features, issues, defects, tasks, and tests with the rank items feature.
Hierarchical folders provide a familiar method for organizing project information.
Configure custom folder types, specifying banner colors and icons, to better group and organize development and testing artifacts. Enable advanced functionality for release planning and detailed project status metrics.
Tabbed list windows make it easy to quickly switch between customized list views, instantly changing the column layout and filter results.
Item list filters are lightning-fast stored queries, which you can share with other users or create for your exclusive use.
The item Overview tab reduces the number of clicks needed to review the history of an item.
Create powerful interactive filters that prompt users for specific values when a filter is applied.
Filter by users and customers.
Column filters display a menu of possible values for list view columns.
Search quickly for text with fast full-text search, featuring wildcard support, case sensitivity, and other useful search options.
Type ahead searching searches the item list window and highlights all occurrences of a word as you type it.

Collaborate

Sharing information is a critical success factor for any software development team. TestTrack's collaboration features ensure team members stay informed of each other's tasks and progress.

Provide quick access to a team wiki or intranet page in the Web View pane.
Streamline the development lifecycle with automatic assignments of work items.
Powerful rule-based email notification system keeps team members informed of work assignments, high priority issues to monitor, test failures, and more.
Email conversation tracking makes it easy to communicate with team members and customers without leaving TestTrack.
Assign work items to more than one user and establish rules on whether all or one user needs to complete the item before it moves to the next workflow state.
Embed URLs in emails and web pages to provide one-click access to work items.
RSS feeds help team members stay up-to-date on projects without logging into TestTrack.

Reporting

Customizable reports and charts help you measure impact, burn down rates, track project progress, and measure productivity to stay on top of quality.

XLS-based reporting engine provides complete control over the look of reports.
Charts and graphics allow you to quickly spot trends and see the distribution of defects, change requests, feature requests, and other issues.
Live charts provide real-time charting across your development and testing artifacts. Use these reports for greater insight into overall project status and schedule or to add additional information to existing reports, such as issue assignment breakdown and feature requests by functional area.
Report on all work items within a specific folder, release or sprint .Pull up a task board or burn down chart for the team's current sprint, use a velocity chart to see what the team has delivered over past iterations, or review the resource allocation plan to balance the team's workload throughout a project.
Burn Up and Burn Down charts help you track the status of your current release, and easily view the work completed versus the time remaining for the project.
Paste report links in folder detail panes, item descriptions, and emails to make it easy to run and preview just the right report to support the task at hand.
Create and view reports from external reporting services, such as SQL Server Reporting Services or Crystal Reports, with external reporting plug-ins.
Grouped data report style sheets let you generate list reports with interactive drill-down charts of grouped data.
Run TestTrack reports through the SOAP-based TestTrack SDK, enabling execution, publishing, and viewing of reports using real-time data.
Export data to XML or text files for formatting, distribution, or analysis in other applications.
TestTrack's native database supports ODBC access, and with our documented database schema, you can build reports using your preferred report tool.
Automatically generate software version releases notes using the Release Notes workflow state.

Security

TestTrack has multiple layers of security, giving you complete control over accessibility to confidential development information. In addition, TestTrack is a proven platform to help you meet regulatory compliance requirements, including 21 CFR Part 11, Sarbanes-Oxley, and others.

Native GUI clients provide secure access using RC4 512-bit encryption. Web clients support SSL.
Role-based security groups limit the issues users can see and access, the fields they can view and modify, and the commands they can execute.
Seapine's License Server centralizes account information for TestTrack and Surround SCM.
LDAP and Active Directory integration lets you validate and retrieve user account information from your corporate directory, simplifying account administration.
Strict password enforcement lets you specify password creation and enforcement rules to reduce the vulnerability of your user accounts.
Single sign-on support for activate directory allows you to automatically log in using the same credentials used to log in to your computers, eliminating the requirement to enter a username and password.
For environments that require strict control over who modifies items, TestTrack's electronic signature support prompts you to enter an electronic signature and a reason whenever an issue is created, modified, or deleted. Key audit information, including the user name, ID, and change reason, is stored with the item.
Unusual activity monitoring watches and logs all access attempts. Unusual activity warnings, in addition to errors, other warnings, and informational messages, are stored in the TestTrack Server log for later review.
Audit trail logging records the information that is modified when a record is added, edited, or deleted, providing a more secure environment with stricter auditing of changes and greater accountability.

Extend with Open Interfaces

Information tracked in TestTrack can be shared with other applications through a variety of open interfaces. TestTrack can also run external applications.

TestTrack supports multiple database engines, including Seapine's fast native database engine, Microsoft SQL, Oracle, PostgreSQL, and other ODBC-accessible databases. Data stored in any of these databases is accessible to external applications with the proper access permissions. Seapine's proprietary database supports ODBC access. Full documentation is included.
When using TestTrack's fast native database, ODBC database access lets you quickly access data from other line-of-business applications and easily create advanced reports and charts from popular data analysis tools such as Business Objects Crystal Reports and Microsoft Excel.
Using TestTrack’s SOAP-based SDK, you can automate processes, build custom issue management solutions, and exchange data between TestTrack Pro and other applications.
TestTrack supports multiple import/export formats, including XML files and comma- or tab-delimited files.
To simplify user account management, TestTrack can validate user logins and retrieve user information from LDAP servers, including Active Directory.
Server-side triggers can be configured to automatically send emails, modify data, enter events, or prevent actions. Server-side triggers can also launch external applications and share data, such as calling back to your CRM application to request additional information from the customer.
TestTrack can monitor an email account for incoming support issues. Automated email acknowledgements let your customers know you have received their emails and are looking into their issues.

Scalable, Cross-platform

TestTrack is a highly scalable client/server solution with cross-platform clients and servers that let your team access project information anytime, anyplace.

Cross-platform client/server support for Windows, Mac OS X, and Linux gives you the flexibility to deploy TestTrack on your preferred platform.
Cross-platform client supports full functionality for Windows, Mac OS X, and Linux. The TestTrack Server Admin Utility, TestTrack Registry Utility, and SoloBug are also supported on these operating systems.
Take advantage of the additional usable memory available on 64-bit Windows, Linux, and Solaris server operating systems with the 64-bit TestTrack Server. For your largest project needs, the 64-bit server increases the maximum available memory from 2GB to 8 terabytes.
Unicode character support ensures that data is not lost or misinterpreted. All TestTrack fields support and maintain international characters.
TestTrack installs quickly and includes sample databases to help you learn its features and take advantage of its power. Once installed and configured, TestTrack is easy to maintain and does not require a full-time administrator.
Flexible licensing, including named and floating licenses, helps you maximize your development budget. Each license allows both GUI client (from any operating system) and Web client access.
Optional components, such as SoloSubmit, SoloBug, and the TestTrack SDK, are included at no additional cost.
Detailed logging of named and floating license usage provides insight into who is using licenses and how often they're being used. Use this information to analyze and understand how to best assign named and floating licenses, as well as determine peak usage times.
Assign users to floating license pools to maximize use and distribute licenses across business units, divisions, or geographic locations.