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document Exporting Helix ALM Data to Microsoft Excel
Note: This article only applies to Helix ALM (and TestTrack 2012 - 2016.1). Helix ALM uses SQLite for native project databases. To export data to Microsoft Excel from Helix ALM native databases, you need to install a third-party SQLite ODBC driver, such as SQLite Pro Enterprise Manager. ...
23 Jun, 2017
document Surround SCM Database Upgrade Fails
Note: This information only applies to Surround SCM 2010 and later. You may encounter errors when you try to upgrade a database from Surround SCM 2009.x format to the current Surround SCM format. Receiving an error message when attempting to change the server database location If you...
14 Jun, 2017
document License Server RDBMS Support
The Helix ALM License Server database can be stored in native database or Relational Database Management System (RDBMS) format. Following are the supported platforms, database vendors, and versions for the current version of the license server. See the license server help for more...
12 Jun, 2017
document Helix ALM RDBMS Support
Helix ALM projects and the server database can be stored in Helix ALM native (SQLite) or another Relational Database Management System (RDBMS) format. Following are the supported platforms, database vendors, and versions for the current version of Helix ALM. Refer to 'Setting Up RDBMS...
12 Jun, 2017
document Converting Surround SCM Databases from PostgreSQL to SQL Server
To move the Surround SCM Server database and mainline branch databases from PostgreSQL to SQL Server (ODBC), complete the following steps: Back up the PostgreSQL database. Create empty databases for the Surround SCM Server database and mainline branches in SQL Server. Convert the...
07 Jun, 2017
document Moving Surround SCM and PostgreSQL Servers Between Computers
This article explains how to move Surround SCM and PostgreSQL databases from one server computer to another using the pgAdmin III tool. pgAdmin is automatically installed with PostgreSQL on Windows. If you use Mac or Linux, download pgAdmin after installing PostgreSQL. Back up the source...
07 Jun, 2017
document Cannot Upgrade or Create Oracle Databases After Upgrading Surround SCM
Note: This information only applies to Surround SCM using an Oracle database. Problem After upgrading Surround SCM, you cannot upgrade or create Oracle databases. The following error is displayed in the SCMStartup.log file: 'ORA-01031: Insufficient Privileges' Cause The Surround...
06 Jun, 2017
document Surround SCM RDBMS Support
The Surround SCM Server database and mainline branches are stored in a Relational Database Management Systems (RDBMS). Following are the supported platforms, database vendors, and versions for the current version of Surround SCM. See the installation help for information about setting up RDBMS...
06 Jun, 2017
document Resolving RDBMS Database Transaction Issues – TestTrack 2011.1 and Earlier
Note: The following information only applies to TestTrack 2011.1 and earlier. Problem Under a rare combination of circumstances, updates to TestTrack project data are not saved to the database. Only data stored in supported RDBMS databases is affected. These circumstances can...
06 Jun, 2017
document Support for Database Triggers
Perforce does not support the use of triggers for any product that stores data in an RDBMS database. Database triggers may cause database issues and crashes, specifically when a trigger updates a table that no longer exists or tries to update data in another table within the database. ...
02 Jun, 2017

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