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document Helix ALM Third-Party Integrations
This article includes the products that the current version of Helix ALM integrates with. Integrations are fully tested except where noted. Contact Perforce Support if you have questions about earlier versions or supported integrations. Note: The Helix ALM Integrations...
06 Oct, 2017
document Helix ALM Web Supported Browsers
The following browsers are supported for the current version of Helix ALM web clients. Google Chrome 51.x and later Microsoft Edge 20.x - 40.x (EdgeHTML 12.x - 15.x) Microsoft Internet Explorer 10.0 - 11.0 Mozilla Firefox 45.x - 56.x Safari 8.x - 11.x
06 Oct, 2017
document Helix ALM Server System Requirements
This article provides minimum processor and operating system requirements for the current version of the Helix ALM Server application. The attached PDF file provides processor speed, RAM, and hard drive space recommendations for the server application based on the total number of records and...
06 Oct, 2017
document Helix ALM Client System Requirements
Following are the minimum Helix ALM Client system requirements. See Supported Web Browsers for browsers that Helix ALM web clients are compatible with. Windows Server 2003, Vista, Server 2008, 7, Server 2012, 8, 8.1, 10, Server 2016 Mac 10.9 - 10.13* Intel-based...
06 Oct, 2017
document Surround SCM Web Supported Browsers
The following browsers are supported for the current version of Surround SCM Web. Google Chrome 55.x and later Microsoft Edge 20.x - 40.x (EdgeHTML 12.x - 15.x) Microsoft Internet Explorer 9.0 - 11.0 Mozilla Firefox 45.x - 56.x Safari 8.x - 11.x Surround SCM Web is...
06 Oct, 2017
document Surround SCM Server System Requirements
This article provides minimum processor and operating system requirements for the current version of the Surround SCM Server application. The attached PDF file provides processor speed, RAM, and hard drive space recommendations for the server application based on the total number of files and...
06 Oct, 2017
document Surround SCM Client System Requirements
Following are the minimum system requirements for the current version of the Surround SCM Client application. Note: 64-bit Surround SCM applications are only supported on 64-bit operating systems. Windows Vista, Server 2008, 7, Server 2012, 8, 8.1, 10, Server 2016 Mac ...
06 Oct, 2017
document License Server Admin Utility Supported Web Browsers
The following browsers are supported for the current version of the Helix ALM License Server Web Admin Utility. Google Chrome 55.x and later Microsoft Edge 20.x - 40.x (EdgeHTML 12.x - 15.x) Microsoft Internet Explorer 10.0 - 11.0 Mozilla Firefox 45.x - 56.x Safari 8.x -...
06 Oct, 2017
document License Server System Requirements
Following are the minimum system requirements for the current version of the Helix ALM License Server application. Running the license server on a slower computer can impact performance and cause locking errors. Note: The 64-bit license server is only supported on 64-bit operating...
06 Oct, 2017
document Surround SCM ERDs
Following are the Entity Relationship Diagrams (ERDs) for Surround SCM versions. 2017.2 2017.1 2016.1 2016.0 2015.1 2015.0 2014.1 2014.0 2013.2 2013.1 2013.0 2012.1 2012.0 2011.1 2011.0 2010.1 2010.0
19 Sep, 2017
document Surround SCM Third-Party Integrations
This article includes third-party products that the current version of Surround SCM integrates with. Integrations are fully tested except where noted. Please contact Perforce Support if you have questions about older versions of Surround SCM or supported third-party products. Note: The...
19 Sep, 2017
document License Server ERDs
Following are the Entity Relationship Diagrams (ERDs) for Helix ALM/Seapine License Server versions. 2017.2 2017.1 2016.1 2016.0 2015.1
19 Sep, 2017
document License Server Compatibility
The Helix ALM License Server is backward compatible. It supports the Helix ALM or Surround SCM version it is released with and earlier versions, but not later versions. When you upgrade Helix ALM or Surround SCM, always install the current license server version. Following are the license...
19 Sep, 2017
document Helix ALM Data Warehouse ERDs
Following are the Entity Relationship Diagrams (ERDs) for Helix ALM Data Warehouse versions. 2017.2 2017.1 2016.1 2016.0.1 2016.0 2015.1 2015.0 2014.1 2014.0 2013.2 2013.1 2013.0 2012.1 2012.0 2011.1 2011.0
19 Sep, 2017
document Helix ALM Data Warehouse Supported Web Browsers
The following browsers are supported for the current version of the Helix ALM ALM Data Warehouse web application. Google Chrome 55.x and later Microsoft Edge 20.x and later (EdgeHTML 12.x and later) Microsoft Internet Explorer 9.0, 10.0, 11.0 Mozilla Firefox 45.x and later...
19 Sep, 2017
document Helix ALM Data Warehouse Compatibility
Following are the supported Helix ALM, Helix ALM License Server, QA Wizard Pro, and Surround SCM versions for each data warehouse version. Note: Starting with 2017.1 releases, TestTrack was renamed Helix ALM and Seapine License Server was renamed Helix ALM License Server. Data Warehouse...
19 Sep, 2017
document Helix ALM Data Warehouse System Requirements
Helix ALM product versions and databases You must use supported versions of Helix ALM License Server and Helix ALM, QA Wizard Pro, or Surround SCM with the Helix ALM Data Warehouse. See ALM Data Warehouse Compatibility for the supported product versions for each ALM Data Warehouse...
19 Sep, 2017
document QA Wizard Pro System Requirements
This article provides the system requirements and supported browsers for the current version of QA Wizard Pro. These requirements are intended to be used in combination with the hardware requirements for the application you are testing. They do not account for additional applications or...
14 Sep, 2017
document Defect Scribe System Requirements
Following are the minimum Defect Scribe system requirements. 1.5 GHz CPU 2 GB RAM Microsoft Windows Vista, Server 2008, 7, 8, Server 2012, 8.1, 10 To use Defect Scribe, the Helix ALM desktop client must be installed and you must be a member of the local Administrator group on...
14 Sep, 2017
document Checking for Missing System Libraries on Linux
After installing Helix ALM, Helix ALM License Server, or Surround SCM on Linux, check for missing system libraries before running the applications to make sure they work correctly. To see which libraries are missing, use the ldd <path to binary> command. For example, enter...
03 Aug, 2017
document Helix ALM Unix Default Directories, Commands, and Configuration Files
Following are the default directories, commands, and configuration files for Helix ALM applications running on Linux and Mac. Linux Desktop client Application directory - /var/lib/HelixALM To start - /usr/bin/ttclient Integration library 32-bit Linux -...
28 Jul, 2017
document License Server Unix Default Directories, Commands, and Configuration Files
Following are the default directories, commands, and configuration files for license server applications running on Linux and Mac. Linux License server Server port - 5100 Startup log location - /var/log/LSStartup.log Application directory - /var/lib/splicsvr To start -...
27 Jul, 2017
document Helix ALM ERDs
Following are the Entity Relationship Diagrams (ERDs) for Helix ALM versions. Note: Starting with the 2017.1 releases, TestTrack was renamed Helix ALM. 2017.1 - Projects | Server 2016.1 - Projects | Server 2016.0 2015.1 2015.0 2014.1 2014.0 2013.1 ...
25 Jul, 2017
document Cannot Open ttstudio Hyperlinks
Problem After clicking a ttstudio hyperlink, the item does not open. Cause ttstudio links generally open items and list windows in the Helix ALM desktop client. If the desktop client is not installed, the Helix ALM URL Redirector must be installed and configured to redirect these links...
21 Jul, 2017
document Migrating from the 32-bit Helix ALM Server to the 64-bit Server on the Same Computer
This article explains how to migrate data from the 32-bit Helix ALM Server to the 64-bit server for the same Helix ALM version on the same computer. If you need to move the server installation to a different computer, see Moving the Server Between Computers. Note: If you need to upgrade...
17 Jul, 2017