Search:     Advanced search

Guiffy Error: Encoding Undefined UTF-16 Not Available

Article ID: 674  |  Last updated: 23 Dec, 2014


When Surround SCM launches Guiffy to compare a Unicode (UTF-16) file, the following error is returned:

'Encoding Undefined UTF-16 not available'


A Surround SCM Server setting is set to an invalid value.


  1. Log in to the Surround SCM Client as an administrator.
  2. Choose Tools > Administration > Server Options.
  3. Select Server Enhancements from the General category.
  4. In the Unicode File Options, make sure a value is set in the UTF-16 Character Encoding drop-down menu. For most users, this should be set to UTF-16.
  5. Save your changes.
Article ID: 674  |   Last updated: 23 Dec, 2014
Unicode Guiffy

Prev   Next
Supported WebDAV Actions for Mac OS X     Sun Java 1.6 and Surround SCM