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Helix ALM Web Returns Server Busy with Prior Request Error or Does Not Display Report Logos
Note: This information applies to Helix ALM Web hosted by IIS 7 on Windows Vista.
Helix ALM returns a 'Server busy with prior request' error. The error occurs when the following actions are performed:
The logo image is not displayed in reports.
The default IIS 7 configuration on Windows Vista causes conflicts when attempting to load some Helix ALM Web image files.
Change the authentication identity and application pool settings in IIS.