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SourceOffSite Cannot Find the Encryption Key

Article ID: 540  |  Last updated: 29 Dec, 2014

Problem

The following error is returned when you use SourceOffSite with TestTrack:

'Unable to find key: no SOSHome directory specified.'

Cause

SourceOffSite cannot locate the encryption key that is usually located in C:\Documents and Settings\Application Data\SourceGear\SOS.

Solution

Create an SOSHome user environment variable using the full path to your encryption key.

Example:
SOSHome “C:\Documents and Settings\Application Data\SourceGear\SOS”

Article ID: 540  |   Last updated: 29 Dec, 2014
Tags
SourceOffSite SOSHome

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