Knowledgebase

Search:     Advanced search

SourceOffSite Cannot Find the Encryption Key

Article ID: 540  |  Last updated: 02 May, 2017

Note: The following information only applies to TestTrack 2011.1.2 and earlier.

Problem

The following error is returned when you use SourceOffSite with TestTrack:

'Unable to find key: no SOSHome directory specified.'

Cause

SourceOffSite cannot locate the encryption key that is usually located in C:\Documents and Settings\Application Data\SourceGear\SOS.

Solution

Create an SOSHome user environment variable using the full path to your encryption key.

Example:
SOSHome "C:\Documents and Settings\Application Data\SourceGear\SOS"

Article ID: 540  |   Last updated: 02 May, 2017
Tags
SourceOffSite SOSHome

Prev   Next
TestTrack ClearCase Integration Performance Problems     TestTrack SourceOffSite Integration Performance Problems