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TestTrack Detected Suspicious Network Activity Error

Article ID: 525  |  Last updated: 29 Dec, 2014

Note: The following information applies only to TestTrack 2014.1 and later.


Users cannot log in to TestTrack clients and the following error is returned:

‘You cannot log in because TestTrack detected suspicious network activity.’


TestTrack clients cannot verify the authenticity of the TestTrack Server, which may indicate that a hacker is trying to impersonate the server.


Verify communication between clients and the TestTrack Server is secure. If RSA key exchange is not configured for the server, consider enabling it to improve security and prevent eavesdropping. See the TestTrack Server Admin help for information about configuring RSA key exchange.

If RSA key exchange is already configured, use the TestTrack Server Admin Utility to regenerate the public and private key pair. After the keys are regenerated, you must download a new server settings file and update all client applications that connect to the server.

Article ID: 525  |   Last updated: 29 Dec, 2014
cannot log in suspicious activity hacking impersonation RSA key exchange

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