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Incorrect CGI Information on the Helix ALM Server Computer
The following error is returned when using a Helix ALM web client:
‘The Helix ALM Server computer must be updated with the correct CGI information.’
The Helix ALM CGI process generated by the web server does not have read access to the registry. The Helix ALM web component cannot run because it cannot find where the web pages are located, where the Helix ALM Server is running, and the server port number.
Provide read access to the Helix ALM Server (formerly known as TestTrack Server) registry key on the server computer.
Note: The following steps include editing the registry. Only users familiar with Windows administration should edit the registry.