Search:     Advanced search

Field Codes Not Populated in Emails from Automation Rules

Article ID: 476  |  Last updated: 30 Dec, 2014


When an email notification rule is triggered for a bulk change operation, some field codes are not replaced with item data in the sent email.


Automation rules set to send email when a bulk change operation occurs only support a limited number of general field codes because these operations can potentially trigger numerous emails and slow server performance. This email notification rule limitation applies to the following bulk change operations:

  • Renumbering records
  • Generating test cases from requirements
  • Generating test runs from test cases


Include only supported field codes in email templates used with automation rules for bulk change operations. Following are the supported field codes:

  • %CHNG% (Changes) – can be used to list what bulk changes were made
  • %CUSR% (Current User) – can be used to indicate the current user who made the changes
Article ID: 476  |   Last updated: 30 Dec, 2014
notification field code

Prev   Next
Saving Workflow Event Times from Surround SCM in TestTrack 2008...     Saving Date/Time Fields with the TestTrack SDK Changes the GMT...