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Field Codes Not Populated in Emails from Helix ALM Automation Rules
When a Helix ALM email notification rule is triggered for a bulk change action, some field codes are not replaced with item data in the sent email.
Automation rules set to send email when a bulk change occurs only support a limited number of general field codes because these operations can potentially trigger numerous emails and slow server performance. This email notification rule limitation applies to the following bulk change actions:
Include only supported field codes in email templates used with automation rules for bulk changes. Following are the supported field codes: