Knowledgebase

Search:     Advanced search

Users and Customers Cannot Be Imported From XML Files Exported From Earlier Versions

Article ID: 448  |  Last updated: 27 Apr, 2017

Problem

You cannot import users or customers from XML files that were exported from TestTrack 7.5.4 or earlier. The following error is returned:

'Message: Element 'notifyrulelist' is not valid for content model: 'notifyrulelistset)+'

Cause

The XML schema for user and customer notification rules changed in TestTrack 7.6.

Solution

Remove the notification rules from the Notify tab in the Edit User or Edit Customer dialog box and then perform the export again.

Or

Remove all information from the notifyrulesmgr tags in each XML file before importing it.

Article ID: 448  |   Last updated: 27 Apr, 2017
Tags
import user xml customer

Prev   Next
DHCP Support and Helix ALM     Cannot Connect to Oracle Databases on Linux Because the Qt OCI...