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Users and Customers Cannot Be Imported From XML Files Exported From Earlier Versions

Article ID: 448  |  Last updated: 23 Dec, 2014

Note: This information only applies to TestTrack 7.6 and later.


You cannot import users or customers from XML files that were exported from TestTrack 7.5.4 or earlier. The following error is returned:

Message: Element 'notifyrulelist' is not valid for content model: 'notifyrulelistset)+


The XML schema for user and customer notification rules changed in TestTrack 7.6.


Remove the notification rules from the Notify tab in the Edit User or Edit Customer dialog box and then perform the export again.


Remove all information from the notifyrulesmgr tags in each XML file before importing it.

Article ID: 448  |   Last updated: 23 Dec, 2014
import user xml customer

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