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Cannot Perform Functions with the TestTrack SDK

Article ID: 434  |  Last updated: 31 Dec, 2014


The following error is returned when you perform a request, such as getTestCase, using the TestTrack SDK:

'You do not have sufficient security clearance to perform this function.'


A license is not assigned to the SOAP user or there is a problem with the logon request in the SOAP script.


  1. Make sure the SOAP user can access all functions (TestTrack Pro, TestTrack RM, TestTrack TCM) using the TestTrack Client.
    If they cannot, make sure a valid license is assigned to the user.
  2. If you are using TestTrack 7.6.x or later, make sure the SOAP script uses the ProjectLogon request and not the deprecated DatabaseLogon request.
Article ID: 434  |   Last updated: 31 Dec, 2014
SDK security clearance

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