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TestTrack Before Save Triggers Do Not Run

Article ID: 429  |  Last updated: 31 Dec, 2014


Triggers based on the 'is created' action, such as Defect is created, with the 'Before save' option selected do not run if the selected filter includes a Number, Folders, or Folder Path restriction.


Before save triggers run when a request to save a record is received by the TestTrack Server. Number and folder information is not added to records until after they are successfully saved on the server. The triggers never run because they are processed by the TestTrack Server before number or folder information is added to the record.


Use a filter with different restrictions for the trigger.

Article ID: 429  |   Last updated: 31 Dec, 2014

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