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Command Not Found Error When Emailing a Report From Internet Explorer

Article ID: 345  |  Last updated: 31 Dec, 2014

Problem

Emailing a TestTrack report from Internet Explorer 6 creates a new email message with a 'Command Not Found' error page instead of the report. This occurs when you choose File > Send > Page By Email in Internet Explorer after clicking a link under Quick Reports in TestTrack Web to generate a report.

Cause

Internet Explorer sends the report URL to the web server and incorrectly redirects the report output to the email client.

Solution

Generate the report from the Reports list window.

  1. Select a report on the Reports list window and click the Run Report quick link button.
  2. Choose File > Send > Page By Email. The report opens in a new email.

Note: You can also use the workaround in the "Send Page by E-mail" Option Sends HTML File as Attachment Without Embedded Content article in Microsoft's Knowledge Base.

Article ID: 345  |   Last updated: 31 Dec, 2014
Tags
Internet Explorer report command not found

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