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Helix ALM Web Client Users Prompted to Download TTCGI

Article ID: 333  |  Last updated: 26 Jun, 2017

Helix ALM web client users are prompted to download the CGI program (ttcgi.exe) if the web server's CGI alias is not configured to execute scripts. The directory where ttcgi.exe is stored needs to be modified to allow the execution of CGI scripts.


  1. Open the IIS Management Console.
  2. Browse to your CGI alias. This alias is generally named scripts.
  3. Right-click on the CGI alias and select Properties.
  4. Locate and select the Execute (including scripts) option.
  5. Click OK to save your changes.
  6. Restart IIS.


Following is an example of the Apache settings:

ScriptAlias /cgi-bin/ "C:/Program Files/Apache Group/Apache/cgi-bin/"

AllowOverride None
Options ExecCGI
Order allow,deny
Allow from all

AddHandler cgi-script .cgi .exe

Make sure you set the ExecCGI option. This option tells the alias to run scripts.

Note: On Unix platforms, CGI scripts require at least 755 permissions to run.

Article ID: 333  |   Last updated: 26 Jun, 2017
Apache IIS CGI ttcgi.exe

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