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Helix ALM SMTP Send Mail Error #553
The SMTP server returns a “malformed address” error.
The SMTP server expects email address to be in the format of firstname.lastname@example.org. This error occurs if the name specified in the user account is in MAPI format (TestTrack 2011.1 and earlier only) or if you add multiple email addresses separated by commas.
Make sure the email address is in the correct format (email@example.com).