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Administering Users in TestTrack
Users and passwords are stored on the Seapine License Server. This lets you create users in a centralized location then simply import them into the various projects. Administration is easier because users must only remember one username and password.
In addition, you can create global and local users in TestTrack. Global users can access projects and local users, which are created when bugs are submitted via SoloSubmit or SoloBug, are usually created for tracking purposes. Global users can also be shared with Surround SCM.
By default, the Seapine License Server administrator is the only user who can administer other users. You can use the Seapine License Server Admin Utility to give administrative permissions to other users (such as the old 'admin' user).
The user will now be able to change passwords from within TestTrack and perform Promote and Retrieve Global User actions.