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Cannot Restart Server on Linux

Article ID: 292  |  Last updated: 11 May, 2017

Problem

After stopping the following server applications on some Linux distributions, you cannot restart the them:

  • Helix ALM License Server
  • Helix ALM Server
  • Surround SCM Proxy Server
  • Surround SCM Server

Cause

The semaphore used to store the product ID process was not removed when the server stopped, which prevented the server from restarting.

Solution

Use the following commands to remove the semaphore for the server you stopped and then restart the server.

  • Helix ALM License Server—$ ipcrm -S 0x07541653
  • Helix ALM Server—$ ipcrm -S 0x07541655
  • Surround SCM Proxy Server—$ ipcrm -S 0x07541652
  • Surround SCM Server—$ ipcrm -S 0x07541654
Article ID: 292  |   Last updated: 11 May, 2017
Tags
Linux server restart

Also listed in
folder Surround SCM
folder Helix ALM (formerly TestTrack)

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