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Reload Error When Logging In to TestTrack and License Server Web Clients

Article ID: 290  |  Last updated: 23 Dec, 2014

Problem

When logging in to the TestTrack web clients or the Seapine License Server Admin Web Utility, the login page does not load and a reload error is returned.

Cause

External authentication may be enabled on the web server and a pop-up blocker is preventing the browser from displaying the authentication system login page.

Solution

Disable the pop-up blocker or allow the browser to open pop-ups from the web server. Refer to the browser help for information.

Article ID: 290  |   Last updated: 23 Dec, 2014
Tags
web login external authentication reload

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folder TestTrack

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Configuring External Authentication Components for TestTrack TCM...     Seapine Suite License Users Cannot Access Surround SCM