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Configuring IIS for Single Sign-On from Web Clients

Article ID: 269  |  Last updated: 26 Apr, 2017

Note: The following information applies to Helix ALM web clients and the Helix ALM License Server Web Admin.

Helix ALM applications support single sign-on for Active Directory users. Single sign-on allows you to use your network credentials to automatically log in instead of using a separate username and password.

To use single sign-on, web clients must be hosted by a Microsoft IIS web server with Windows integrated authentication enabled and users must use one of the supported browsers for Helix ALM or the license server.

Note: On Mac and Linux, users are prompted to enter a username and password the first time they log in to the web client. If the credentials are saved, single sign-on can be used the next time the user logs in.

The following information explains how to configure IIS to enable single sign-on. See the license server help for additional single sign-on requirements and steps for enabling it on the license server.

IIS 7 and later

Enabling Windows authentication

  1. Choose Start > Control Panel.
  2. Click Programs and then click Programs and Features.
  3. Click Turn Windows features on or off in the left pane. The Windows Features dialog box opens.
  4. Expand Internet Information Services, World Wide Web Services, and Security.
  5. Select Windows Authentication.
  6. Click OK.
  7. Restart the computer.

Enabling authentication for web clients

  1. Open IIS Manager.
  2. In the Connections pane, expand World Wide Web Services.
  3. Expand Sites and Default Web Site.
  4. Select the Scripts folder.
  5. Double-click Authentication.
  6. Select Anonymous Authentication and then click Disable in the Actions pane.
  7. Select Windows Authentication and then click Enable in the Actions pane.
  8. Repeat steps 4 - 7 for each Helix ALM product you want to use single sign-on for. For example, select the ttweb folder and perform the steps to use single sign-on for Helix ALM Web.


  1. Open IIS Manager.
  2. Right-click the web site that the Helix ALM product is hosted on and choose Properties. For example, if Helix ALM Web (ttweb) is hosted under the default web site, right-click Default Web Site and choose Properties.
  3. Click the Directory Security tab.
  4. Clear the Anonymous access option.
  5. Select Integrated Windows authentication.
  6. Click OK twice to save the changes.
Article ID: 269  |   Last updated: 26 Apr, 2017
web IIS single sign-on

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