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folder Helix ALM Web
folder Integrations
folder Helix ALM SDK
folder Defect Scribe
folder SoloBug
folder SoloSubmit

Helix ALM (formerly TestTrack)
document Persistent and Non-Persistent Connections in TestTrack and Surround SCM
TestTrack Users logged in to TestTrack maintain a persistent connection to the TestTrack Server, which means they stay connected to the server until they log out. Changes made to the TestTrack Server that cause it to go offline while users are logged in, such as upgrades, will cause those users...
30 Apr, 2015
document Installing SoloBug Language Files
The SoloBug interface is displayed in English by default. Additional language files can be downloaded from the Add-ons page. SoloBug language files have a .qm extension. The files must be installed in the same directory as SoloBug executable (.exe or .pdb). You are prompted to select the...
28 Apr, 2017
document Creating TestTrack RSS Feeds
Note: This information only applies to TestTrack 2008 and later. RSS feeds can be used to view a summary of new or changed TestTrack data in another application, such as an RSS aggregator or Web page. TestTrack RSS feeds are based on filters. A filter can be published to make it available for...
31 Dec, 2014
document Cannot Successfully Test an RDBMS Connection in Helix ALM
Problem When you create and test an RDBMS connection in Helix ALM, one of the following errors is returned: The Qt OCI Driver was not available. Make sure the RDBMS client libraries are installed. The Qt ODBC Driver was not available. Make sure the RDBMS client libraries are...
27 Apr, 2017
document Qt LGPL Source Code Archives
Helix ALM, Helix ALM License Server, and Surround SCM are built using Qt libraries. These products use Qt libraries covered by version 2.1 of the GNU Lesser General Public License (LGPL). The following source code archives are provided in compliance with the LGPL. Note: Starting with...
25 Apr, 2017
document Cannot Restart Server on Linux
Problem After stopping the Helix ALM License Server, Helix ALM Server, Surround SCM Proxy Server, or Surround SCM Server on some Linux distributions, you cannot restart the server. Cause The semaphore used to store the product ID process was not removed when the server stopped,...
25 Apr, 2017
document Exporting Helix ALM Data to Microsoft Excel
Note: This article only applies to Helix ALM (and TestTrack 2012 - 2016.1). If you use TestTrack 2011.1 or earlier, see Exporting Data to Excel Using the TestTrack ODBC Driver. Helix ALM uses SQLite for native project databases. To export data to Microsoft Excel from Helix ALM native...
28 Apr, 2017
document Creating a Time Tracking Report
Note: This information only applies to TestTrack 2010.0 and earlier. TestTrack 2010.1 and later includes time tracking reports. If you are using TestTrack's time tracking options, you may want to generate a report to compare your time estimates with the actual time it took to complete tasks....
30 Dec, 2014
document Checking for Missing System Libraries on Linux
After installing Helix ALM, Surround SCM, or the Helix ALM License Server on Linux, check for missing system libraries before running the applications to make sure they work correctly. To see which libraries are missing, use the ldd <path to binary> command. For example, enter...
25 Apr, 2017
document Understanding TestTrack Notifications
Note: This information only applies to TestTrack 2008 and later. You can configure TestTrack to automatically send users notifications based on activities that occur on defects, requirements, requirement documents, test cases, or test runs. The use of email notifications can greatly enhance...
30 Dec, 2014

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