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folder Helix ALM Web
folder Integrations
folder Helix ALM SDK
folder Defect Scribe
folder SoloBug
folder SoloSubmit


Helix ALM (formerly TestTrack)
 
document Installing SoloBug Language Files
The SoloBug interface is displayed in English by default. Additional language files can be downloaded from the Add-ons page. SoloBug language files have a .qm extension. The files must be installed in the same directory as SoloBug executable (.exe or .pdb). You are prompted to select the...
28 Apr, 2017
document Creating Helix ALM RSS Feeds
RSS feeds can be used to view a summary of new or changed Helix ALM data in another application, such as an RSS aggregator or web page. RSS feeds are based on filters. A filter can be published to make it available for an RSS feed. Items that pass the filter are displayed in the feed. Note:...
30 May, 2017
document Cannot Successfully Test RDBMS Connection in Helix ALM
Problem When you create and test an RDBMS connection in Helix ALM, one of the following errors is returned: The Qt OCI Driver was not available. Make sure the RDBMS client libraries are installed. The Qt ODBC Driver was not available. Make sure the RDBMS client libraries are...
01 Jun, 2017
document Qt LGPL Source Code Archives
Helix ALM, Helix ALM License Server, and Surround SCM are built using Qt libraries. These products use Qt libraries covered by version 2.1 of the GNU Lesser General Public License (LGPL). The following source code archives are provided in compliance with the LGPL. Note: Starting with...
08 Jun, 2017
document Cannot Restart Server on Linux
Problem After stopping the following server applications on some Linux distributions, you cannot restart the them: Helix ALM License Server Helix ALM Server Surround SCM Proxy Server Surround SCM Server Cause The semaphore used to store the product ID process was...
11 May, 2017
document Exporting Helix ALM Data to Microsoft Excel
Note: This article only applies to Helix ALM (and TestTrack 2012 - 2016.1). Helix ALM uses SQLite for native project databases. To export data to Microsoft Excel from Helix ALM native databases, you need to install a third-party SQLite ODBC driver, such as SQLite Pro Enterprise Manager. ...
23 Jun, 2017
document Checking for Missing System Libraries on Linux
After installing Helix ALM, Helix ALM License Server, or Surround SCM on Linux, check for missing system libraries before running the applications to make sure they work correctly. To see which libraries are missing, use the ldd <path to binary> command. For example, enter...
04 May, 2017
document Understanding TestTrack Notifications
Note: This information only applies to TestTrack 2008 and later. You can configure TestTrack to automatically send users notifications based on activities that occur on defects, requirements, requirement documents, test cases, or test runs. The use of email notifications can greatly enhance...
30 Dec, 2014
document Configuring System Notifications in TestTrack 2008 and Later
Note: This information only applies to TestTrack 2008 and later. TestTrack email notifications communicate information to users about changes to defects, requirements, requirement documents, test cases, or test runs. Notifications are sent when a record meets the criteria specified in a...
23 Dec, 2014
document Helix ALM SMTP Send Mail Error #554
Problem The SMTP server returns a buildaddr: no host error. Cause This error is caused by receipt of a message for an unknown user. The user email address probably contains a bad domain name or is missing the domain name. Solution Edit users/customers to correct the email address...
26 Apr, 2017

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