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Helix ALM (formerly TestTrack)
document Helix ALM Supported Web Servers
Helix ALM web clients consist of a set of HTML files and C-style CGI scripts. The web clients require a web server to host the HTML files and execute the CGI scripts. The CGI scripts connect to the Helix ALM Server using a TCP/IP connection. The web client HTML pages are compatible with...
26 Apr, 2017
document Customizing TestTrack Workflows
The TestTrack workflow is the set of states and events that an issue follows through its lifecycle. Workflows typically represent business processes, such as hiring new employees, or development cycles, such as developing and testing a new software component. In addition, the workflow can be as...
23 Dec, 2014
document Administering Users in Helix ALM
Users and passwords are stored on the Helix ALM License Server. This lets you create users in a centralized location then simply import them into the various projects. Administration is easier because users must only remember one username and password. In addition, you can create global and...
25 Apr, 2017
document Customizing Microsoft Word Templates for Exported Requirement Documents
Templates used for exporting requirement documents to Microsoft Word are installed with TestTrack RM. The templates include styles that are mapped to requirement summary and description text in TestTrack RM and are applied to text in the exported Word document. You can use one of the installed...
05 Jan, 2015
document Using TestTrack Addresses
Note: This information only applies to TestTrack 2008 and later. TestTrack supports ttstudio and http addresses to open items, such as defects, test cases, and test runs. Following are examples of TestTrack addresses: ttstudio:// ...
31 Dec, 2014
document Java Virtual Machine Error Occurs During Oracle Client Libraries Installation on Ubuntu
Problem The following error is returned when using the Oracle OCI installer on the Helix ALM Server running on Ubuntu: 'No Java virtual machine could be found from your PATH environment variable. You must install a VM prior to running this program.' Cause LaunchAnywhere, which is...
26 Apr, 2017
document Cannot Open ttstudio Hyperlinks from Firefox on Linux or Mac OS X
Problem After clicking a ttstudio link in Firefox on Linux or Mac OS X, Helix ALM does not start and the following error is returned: 'Firefox doesn't know how to open this address because the protocol (ttstudio) isn't associated with any program.' Cause Firefox does not...
27 Apr, 2017
document ODBC Call Failed Error #4
Note: The following information only applies to TestTrack 2011.1.3 and earlier. Problem When accessing a table in a Microsoft Access database that is linked to a TestTrack project on a networked computer the following error is returned: 'ODBCCall Failed. [SYWARE, Inc.][CODEBASE...
26 Apr, 2017
document Unix Shell Scripts and Shebang Lines
Helix ALM (and TestTrack 2008 - 2016.1) supports the ability to run triggers, which can optionally execute programs. If you use a trigger to run a Unix shell script, keep the following in mind: The file needs execute permissions for the root user. The shebang line tells the operating...
26 Apr, 2017
document Configuring ODBC Data Sources
Choose Start > Settings > Control Panel. Double-click Administrative Tools. Double-click Data Sources (ODBC). The ODBC Data Sources Administrator dialog box opens. On the System DSN tab, select TestTrack ODBC Datasource and click Configure. The ODBC Setup dialog box...
28 Oct, 2015

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