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Surround SCM
document Surround SCM Files Not Updated After Check In
There are a few scenarios when version numbers do not change when checking in files to Surround SCM, which indicates the files are not updated. Surround SCM uses the modified timestamp to determine if files should be updated during check in. If the timestamp is the same as when the file was...
22 Dec, 2014
document Differences Between Shadow Folders and Triggers
A shadow folder contains a reference copy of the current files in a repository. Files are automatically updated when changes are checked in. Use shadow folders to provide read-only access to non-Surround SCM users or to provide a central location to build releases from. Many web developers use...
23 Dec, 2014
document Surround SCM CLI Client Connection Drops When Using Microsoft Windows Virtual PC
Problem The Surround SCM CLI client freezes or cannot connect to the Surround SCM Server when using Windows Virtual PC on the same computer. Cause Windows Virtual PC can interfere with the networking of other applications running on the same computer. Solution Change the network...
23 Dec, 2014
document Administering Users in Surround SCM
Users and passwords are stored on the Seapine License Server. This lets you create users in a central location and then import them to Surround SCM. Administration is easier because users must only remember one username and password. By default, the license server administrator is the...
30 Apr, 2015
document License Server Not Initialized Status
When the Helix ALM License Server cannot receive license usage details from the Helix ALM or Surround SCM Servers, an error that explains the license server is not initialized is written to the application server log. The application server automatically reconnects and sends the license usage...
11 May, 2017
document Windows Versions and Working Directories
If you use Windows Vista or Windows 7, do not set the Surround SCM working directory to any location in the following folders: C:\Program Files C:\Program Files (x86) Note: The file paths assume Windows was installed in C:\. Known issues When you get files to your working...
12 May, 2017
document Starting the PostgreSQL Server
The following information tells you how to start the PostgreSQL Server if it was installed with Surround SCM. Windows The PostgreSQL Server is installed as a service and starts automatically. Mac A PostgreSQL folder is created in the /Library/StartupItems directory. The PostgreSQL...
12 May, 2017
document Surround SCM Server Cannot Find the Server Database
Note: This information only applies to Surround SCM 2009 and later. Problem The Surround SCM Server cannot find the server database. Cause The server database connection settings may be incorrect or network or firewall configurations may prevent the server from connecting to the...
23 Dec, 2014
document Changing Application Fonts on Unix
If you are running Helix ALM, Helix ALM License Server or Surround SCM clients on Unix, you can change the default font. This change affects all Qt applications that you run. Qt includes a utility, qtconfig, that can be used to set the default font for all Qt applications. These defaults...
11 May, 2017
document Converting Surround SCM Databases from PostgreSQL to SQL Server
To move the Surround SCM Server database and mainline branch databases from PostgreSQL to SQL Server (ODBC), complete the following steps: Back up the PostgreSQL database. Create empty databases for the Surround SCM Server database and mainline branches in SQL Server. Convert the...
22 Dec, 2014

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