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Surround SCM
document Troubleshooting Surround SCM Server Find Problems
This article can help you troubleshoot issues you may experience when you click Find on the Setup Server Connections dialog box to find Surround SCM Servers running on your network. Problem The list of available Surround SCM Servers does not include the server you want to connect...
30 Apr, 2015
document Persistent and Non-Persistent Connections in TestTrack and Surround SCM
TestTrack Users logged in to TestTrack maintain a persistent connection to the TestTrack Server, which means they stay connected to the server until they log out. Changes made to the TestTrack Server that cause it to go offline while users are logged in, such as upgrades, will cause those users...
30 Apr, 2015
document Qt LGPL Source Code Archives
Helix ALM, Helix ALM License Server, and Surround SCM are built using Qt libraries. These products use Qt libraries covered by version 2.1 of the GNU Lesser General Public License (LGPL). The following source code archives are provided in compliance with the LGPL. Note: Starting with...
25 Apr, 2017
document WebDAV Configuration File Not Found When Accessing Surround SCM Files
Note: The following information only applies to Surround SCM 2016.0 and earlier. Problem The following error is returned when you use a web browser to access Surround SCM files via WebDAV: 'Error loading configuration file: File not found.' Cause The WebDAV CGI cannot locate the...
12 Aug, 2016
document Cannot Restart Server on Linux
Problem After stopping the Helix ALM License Server, Helix ALM Server, Surround SCM Proxy Server, or Surround SCM Server on some Linux distributions, you cannot restart the server. Cause The semaphore used to store the product ID process was not removed when the server stopped,...
25 Apr, 2017
document Using WebDAV with Adobe Photoshop
Note: The following information only applies to Surround SCM 2016.0 and earlier. You can access Surround SCM files from Adobe Photoshop using WebDAV. To set up a WebDAV connection in Photoshop: Choose File > Workgroup > Workgroup servers. The Workgroup Servers dialog box...
12 Aug, 2016
document Branching Shared Surround SCM Files
Using shared files with branches can lead to situations where the outcome may not be what you expect. These situations are described in the following examples, using the branch, repository, and file structure shown in the image below. While the examples use promoting to demonstrate what...
23 Dec, 2014
document Checking for Missing System Libraries on Linux
After installing Helix ALM, Surround SCM, or the Helix ALM License Server on Linux, check for missing system libraries before running the applications to make sure they work correctly. To see which libraries are missing, use the ldd <path to binary> command. For example, enter...
25 Apr, 2017
document Binary File Storage in Surround SCM
In addition to text files, binary files, which include sound and image files, can also be added and versioned using Surround SCM. Other source control tools store a full copy of each version of a binary file in the database. Because binary files can be very large, these redundant files can quickly...
30 Apr, 2015
document Surround SCM File Status Icons
Surround SCM displays an icon next to each file to indicate the file's current status. The following table shows all of the possible icons and their corresponding status. Icon Status   File is not currently checked out, shared,...
23 Dec, 2014

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