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Surround SCM
 
document Surround SCM Database Upgrade Fails
Note: This information only applies to Surround SCM 2010 and later. You may encounter errors when you try to upgrade a database from Surround SCM 2009.x format to the current Surround SCM format. Receiving an error message when attempting to change the server database location If you...
14 Jun, 2017
document Using Guiffy to Compare and Merge Files
Surround SCM includes Guiffy, a cross-platform utility to help you quickly and easily compare and merge changes to multiple versions of the same source file. Guiffy can compare/merge virtually any type of text file – source code, Unicode, and more. This article introduces Guiffy’s compare...
14 Jun, 2017
document Encoding Undefined UTF-16 Not Available Guiffy Error
Problem When Surround SCM starts Guiffy to compare a Unicode (UTF-16) file, the following error is returned: 'Encoding Undefined UTF-16 not available' Cause A Surround SCM Server setting is set to an invalid value. Solution In Surround SCM, choose Tools > Administration...
12 May, 2017
document Sun Java 1.6 and Surround SCM
Note: The following information only applies to Surround SCM 2012.0 and earlier. There are known problems with Sun JRE and JVM v. 1.6 causing Surround SCM to crash on Linux distributions. If you encounter any problems with Sun Java 1.6 and Surround SCM, we recommend you make one of the...
14 Jun, 2017
document Shrinking the SQL Server Transaction Log Size
The SQL Server transaction log for a Helix ALM, Helix ALM License Server, or Surround SCM database may become very large, which can cause disk space issues on the database server. You can use the SQL Server DBCC SHRINKFILE command to reduce the log file size. Back up the database. ...
25 Apr, 2017
document Registering the Surround SCM SSCM Protocol
Surround SCM uses the SSCM protocol to provide hyperlink access to branches, repositories, and files. Surround SCM addresses begin with the sscm:// prefix. For example, sscm://server.wysi.com:4000//Main//Repo/Code/code.txt. The SSCM protocol must be registered so that applications associate...
12 May, 2017
document Surround SCM Files Not Updated After Check In
There are a few scenarios when version numbers do not change when checking in files to Surround SCM, which indicates the files are not updated. Surround SCM uses the modified timestamp to determine if files should be updated during check in. If the timestamp is the same as when the file was...
22 Dec, 2014
document Surround SCM CLI Client Connection Drops When Using Microsoft Windows Virtual PC
Problem The Surround SCM CLI client freezes or cannot connect to the Surround SCM Server when using Windows Virtual PC on the same computer. Cause Windows Virtual PC can interfere with the networking of other applications running on the same computer. Solution Change the network...
23 Dec, 2014
document Administering Users in Surround SCM
Users and passwords are stored on the Seapine License Server. This lets you create users in a central location and then import them to Surround SCM. Administration is easier because users must only remember one username and password. By default, the license server administrator is the...
30 Apr, 2015
document License Server Not Initialized Status
When the Helix ALM License Server cannot receive license usage details from the Helix ALM or Surround SCM Servers, an error that explains the license server is not initialized is written to the application server log. The application server automatically reconnects and sends the license usage...
11 May, 2017

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