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Surround SCM
document Surround SCM Cannot Connect to the License Server
Problem You cannot log in to Surround SCM. The Local SCM Admin Logon dialog box opens when you attempt to log in. Cause Surround SCM cannot connect to the license server for one or more of the following reasons: The license server is not running. The license server IP address,...
06 Jun, 2017
document Helix ALM Server Architecture
Helix ALM and Surround SCM are based on a client/server model. Helix ALM’s server architecture creates a fast and highly scalable solution. The client/server model makes it easy for multiple users to access project information and manage tasks from anywhere at any time. The attached PDF...
30 May, 2017
document Surround SCM Proxy Server Does Not Start
Problem The Surround SCM Proxy Server does not start or shuts down immediately. Cause This generally happens for one of the following reasons: The proxy server does not have read/write permissions for the proxy cache directory and its files. Check the permissions and make sure...
06 Jul, 2017
document Backing Up Databases - Surround SCM 2008.1 and Earlier
Note: The following information only applies to Surround SCM 2008.1 and earlier. See Backing Up Databases - Surround SCM 2009 and Later for information about later versions. The Surround SCM database contains branches, repositories, source files, users, groups, and server options. We strongly...
30 Apr, 2015
document Configuring the Surround SCM Integration for Web-based Visual Studio Projects
The attached tutorial (PDF) demonstrates several practices for using the Visual Studio source control integration with Surround SCM for web-based projects. We assume you have some knowledge of Surround SCM and have created at least one mainline branch for Visual Studio projects. Note:...
30 Apr, 2015
document Using Surround SCM Workspace Branches
Workspaces, or sandboxes, are private environments developers can create and use to implement code changes without affecting the common source code repository. Workspaces contain copies of source code files from the common repository and are stored either locally or on a server. Users can...
12 May, 2017
document Oracle Native RDBMS Connection Not Open Error
Problem Connecting to an Oracle native RDBMS database after installation returns a Connection Not Open (ORA-06413) error. Cause The Helix ALM, Helix ALM License Server, or Surround SCM directory name contains parentheses ( ). There are known issues installing older versions of the Oracle...
30 May, 2017
document Moving Surround SCM and PostgreSQL Servers Between Computers
This article explains how to move Surround SCM and PostgreSQL databases from one server computer to another using the pgAdmin III tool. pgAdmin is automatically installed with PostgreSQL on Windows. If you use Mac or Linux, download pgAdmin after installing PostgreSQL. Back up the source...
07 Jun, 2017
document Surround SCM ERDs
Following are the Entity Relationship Diagrams (ERDs) for Surround SCM versions. 2017.2 - 2018.1 2017.1 2016.1 2016.0 2015.1 2015.0 2014.1 2014.0 2013.2 2013.1 2013.0 2012.1 2012.0 2011.1 2011.0 2010.1 2010.0
05 Mar, 2018
document Troubleshooting Surround SCM Server Find Problems
This article can help you troubleshoot issues you may experience when you click Find on the Setup Server Connections dialog box to find Surround SCM Servers running on your network. Problem The list of available Surround SCM Servers does not include the server you want to connect...
11 May, 2017

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