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Surround SCM
document Backing Up Databases - Surround SCM 2009 and Later
The Surround SCM database stores branches, repositories, source files, users, security groups, and server options. We strongly recommend backing up the database frequently. The following steps are for performing a backup of the PostgreSQL database installed on the Surround SCM Server computer...
12 May, 2017
document Surround SCM Image File Support
Surround SCM provides advanced image file support. FreeImage, a third party utility, reads several image file formats, which are listed in the following table. See the FreeImage web site for more information. File extension File...
14 Jun, 2017
document Moving Surround SCM Databases - Surround SCM 2008.1 and Earlier
Note: This information only applies to Surround SCM 2008.1 and earlier. If you need information for later version, the following articles: Moving Surround SCM and PostgreSQL Databases Moving Surround SCM and SQL Server Databases You can move a Surround SCM database using a network...
30 Apr, 2015
document Cannot Connect to Server after Upgrading to Mac OS X 10.6
Problem You cannot connect to PostgreSQL databases and the Helix ALM Server, Helix ALM License Server, or Surround SCM Server after upgrading to Mac OS X 10.6, and an error similar to the following is added to the server error log: 'Opening the database connection failed, could not...
09 May, 2017
document Optimizing Surround SCM Performance
As your Surround SCM database grows or the number of users increases, you may experience changes in performance. The following suggestions can help you overcome Surround SCM performance issues.  Do not locate the temp directory on the same drive as the database. Surround SCM creates...
30 Apr, 2015
document Creating DSNs for SQL Server Databases
To host Helix ALM, Helix ALM License Server, or Surround SCM data in a SQL Server database, you must create an ODBC system data source name (DSN) to store database connection information. Each SQL Server database you create to use with these products requires a unique DSN. ...
11 May, 2017
document Understanding Helix ALM and Surround SCM Passwords
There are several types of passwords used to increase security and control access in Helix ALM and Surround SCM. User passwords User passwords authenticate users logging in to Helix ALM products. When creating a global user, administrators can enter and confirm a user password. Users can...
02 Jun, 2017
document Setting Up the Surround SCM Proxy Server
The Surround SCM Proxy Server is a file caching proxy that improves performance of file retrievals at remote client sites. As such, the proxy server is usually installed on a separate computer from the master server at the remote location where the clients using the proxy reside. This is not a...
30 Sep, 2015
document No Files to Rebase in Surround SCM
Problem Surround SCM returns the following message when you rebase a branch or file, even if the contents of a file in the parent and child branches are different: 'There are no files to rebase.' This occurs when you perform a rebase to resync the parent and child branches to make the...
12 May, 2017
document Surround SCM Unix Default Directories, Commands, and Configuration Files
Following are the default directories, commands, and configuration files for Surround SCM applications running on Linux and Mac. Linux Desktop client Application directory - /var/lib/SurroundSCM To start - /usr/bin/scmgui CLI Application directory - /usr/bin To...
09 Jun, 2017

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