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License Server
document Reassociating Global Users with a Different Active Directory Server
Users can be retrieved from Active Directory servers and added to the Seapine License Server as global users who can access Seapine products. If Active Directory users who are on the license server are moved to a different Organizational Unit (OU) or if Active Directory is restructured, you need...
23 Dec, 2014
document Configuring External Authentication Components for TestTrack TCM Test Runner
External authentication systems can be integrated with the Seapine License Server to allow users to log in to Seapine products using their existing authentication system credentials. Web servers that host TestTrack TCM Test Runner require custom pages to support external authentication for logging...
23 Dec, 2014
document Reload Error When Logging In to TestTrack and License Server Web Clients
Problem When logging in to the TestTrack web clients or the Seapine License Server Admin Web Utility, the login page does not load and a reload error is returned. Cause External authentication may be enabled on the web server and a pop-up blocker is preventing the browser from displaying...
23 Dec, 2014
document Seapine Suite License Users Cannot Access Surround SCM
Problem Surround SCM users assigned Seapine Suite licenses cannot log in after upgrading to Surround 2013.0 or later. Cause Surround SCM 2013.0 and later was removed from Seapine Suite licenses. Solution Administrators need to manually assign a Surround SCM license to users.
23 Dec, 2014
document CGIs on Linux Cannot Connect to the Seapine License Server or TestTrack Server
Problem Seapine License Server and TestTrack CGIs hosted on Linux cannot connect to the application server if SELinux security policies are installed. Cause By default, SELinux security policies prevent CGI executables from making network requests. Solution Use the following...
13 Sep, 2016
document Cannot Log In to Web Clients After Upgrading to Mac OS X 10.10 and Later
Problem Users cannot log in to some Seapine web clients after the computer hosting the TestTrack Server or Seapine License Server is upgraded to Mac OS X 10.10 and later. The following web clients are affected: Seapine License Server Web Admin Utility SoloSubmit TestTrack Web ...
08 Sep, 2015
document Cannot Install or Run Seapine Applications on Mac OS X 10.11 (El Capitan)
Note: This article only applies to TestTrack 2015.1.1 and earlier, Surround SCM 2015.1.0 and earlier, and Seapine License Server 2015.1.0 and earlier. Problem Seapine native client and server applications do not work on Mac OS X 10.11 (El Capitan). You cannot run installers or...
30 Sep, 2015
document Certificates are Corrupted or Altered on Windows XP and Server 2003
Problem When you view the certificate for a Seapine product executable file (.exe) on Windows XP or Windows Server 2003, the following error is returned: ‘The integrity of this certificate cannot be guaranteed. The certificate may be corrupted or may have been altered.’ If you...
13 Aug, 2015
document Seapine License Server ERDs
Following are the Entity Relationship Diagrams (ERDs) for Seapine License Server versions. 2016.1 2016.0 2015.1
06 Oct, 2016
document Preventing Clickjacking Attacks on Seapine Web Clients
Clickjacking occurs when hackers use transparent frames or iframes to embed content in web pages to trick users into clicking buttons or hyperlinks on a different web page in another domain or application. To protect your data and prevent clickjacking in TestTrack Web or the Seapine License Server...
14 Dec, 2016

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