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License Server
document Changing Application Fonts on Unix Platforms
If you are running TestTrack clients, Surround SCM clients, or the Seapine License Server Admin Utility on a Unix platform, you can change the default font. Remember, this change affects all Qt applications that you run. Qt includes a utility, qtconfig, that can be used to set the default font...
23 Dec, 2014
document License Server Admin Utility Supported Web Browsers
The following browsers are supported for the current version of the Helix ALM License Server Web Admin Utility. Google Chrome 51.x and later Microsoft Edge 20.x - 38.x (EdgeHTML 12.x - 14.x) Microsoft Internet Explorer 10.0 - 11.0 Mozilla Firefox 45.x - 51.x Safari 8.x -...
24 Apr, 2017
document Server Applications Do Not Run After Upgrading to Windows Vista
Problem The following server applications do not run correctly after upgrading to Windows Vista: Seapine License Server 4.1.1 and earlier Surround SCM Server 5.0.4 and earlier TestTrack Server 7.6.3 and earlier TestTrack Registry Utility Note: This issue only occurs with...
23 Dec, 2014
document Text Fields Cannot Be Edited on Linux
Problem Text fields become randomly disabled when using Surround SCM or the Seapine License Server Admin Utility on Linux. Cause When SuSE 9.3's SKIM program is loaded, it interacts negatively with Seapine products. SKIM (SCIM for KDE) is an input method framework for Unicode and...
01 May, 2015
document License Server Cannot Query Active Directory Servers Using DIGEST-MD5 Password Encryption
Problem The Seapine License Server cannot query Active Directory servers to retrieve users if DIGEST-MD5 password encryption is used. An ‘Invalid credentials’ error is returned. Cause The password used to query the Active Directory server is not configured to use reversible...
23 Dec, 2014
document Clearing the License Usage Log
Note: This information only applies to Seapine License Server 2010.1 and later. Depending on how you use license usage data, you may want to clear the license usage log from time to time. This can be helpful if you want to archive your organization’s license usage for a specific timeframe,...
23 Dec, 2014
document Backing Up License Server Databases
The Seapine License Server database should be backed up regularly. SQLite databases By default, the server database is stored in the following locations on the Seapine License Server computer: Windows—C:\Program Files\Seapine\License Server\LicenseServDb Mac OS...
10 Jan, 2017
document Cannot Connect to Oracle Databases on Linux Because the Qt OCI Driver is Unavailable
Problem After installing the Oracle OCI driver for native database access, you cannot connect to Oracle databases on Linux and the following error is returned: ‘The Qt OCI driver was unavailable. Make sure that the RDBMS client libraries are installed.’ Cause Some Linux...
23 Dec, 2014
document License Server Supported Web Servers
The following web servers are supported for hosting the Seapine License Server Web Server Admin Utility CGI and HTML files. Apache 2.2 2.4 Microsoft Internet Information Server (IIS) 6.0 7.0 7.5 8.0 8.5 10 See the TestTrack or Surround SCM...
10 Sep, 2015
document Retrieving Active Directory Company Data from the License Server
Company user data from Active Directory servers configured in Seapine License Server 2011.0.0 - 2012.1.0 is mapped to the 'organization' LDAP field by default. In Seapine License Server 2012.1.1 and later, company user data is mapped to the 'company' LDAP field. To update company user data after...
23 Dec, 2014

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