Problem
TestTrack TCM Test Runner is unresponsive in Opera. The following communications failure error may be returned:

Current request did not complete within the allotted timeout period or is incompatible with this version of TestTrack TCM.

Cause
The HTTP Keep-Alives option is selected in the Internet Information Services (IIS) configuration and is restricting Test Runner from refreshing data from the TestTrack Server in Opera.

Solution
Disable the HTTP Keep-Alives option in the IIS configuration, restart Opera, and log in to Test Runner.

IIS 5 and 6

1. In the IIS Manager, right-click the default web site or the site used for TestTrack and choose Properties.
2. Click the Web Site tab and clear the HTTP Keep-Alives Enabled option.
3. Click OK to save the changes

1. In the IIS Manager, expand the Web Sites node in the Connections pane and select the default web site or the site used for TestTrack.
2. Double-click HTTP Response Headers.
3. In the Actions pane, click Set Common Headers and clear the Enable HTTP keep-alive option.
4. Click OK to save the changes.