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There were 52 articles found in this category:
  1. questionUsing Server Parameters in SoloSubmit
    Note: This information only applies to TestTrack Pro 2008.2 and later. If your web server is configured to allow access to multiple TestTrack Servers from a single CGI, you can specify the server to connect to in SoloSubmit URLs . If you do not specify a server, the URL connects to the default ...

  2. questionTestTrack Cannot Communicate with IMAP Servers When Using STARTTLS 1.0
    Problem When testing import mail or email tracking options that use the STARTTLS 1.0 SSL protocol from TestTrack clients, the IMAP server connection times out and the following error is returned. 'Cannot establish secure communications with the IMAP server. ErrorCode=7 OSErrorCode=0 Error Messag ...

  3. questionCannot Read Property Length of Null Error When Using TestTrack Pro Web in Google Chrome with Adblock Plus
    Problem The following error is returned in the Javascript console when using TestTrack Pro Web in Google Chrome with the Adblock Plus extension installed: ‘Uncaught TypeError: Cannot read property 'length' of null’ Cause Adblock Plus injects a stylesheet in the TestTrack Pro web page ...

  4. questionAutomatically Logging Into TestTrack Pro Web
    You can automatically log in to TestTrack Pro Web by specifying the project, username and password, and start page in the URL. You can then bypass the login process by bookmarking the URL for future use. Note: TestTrack 2008 and later supports ttstudio and http hyperlinks. You can provide a hype ...

  5. questionFixing TestTrack Image and Field Layout Issues in Opera
    Images and fields may not be displayed correctly in TestTrack Pro Web or TestTrack TCM Test Runner in Opera. Use the following steps to change the Opera compatibility mode preferences and correct the display issues. Start Opera and type opera:config in the address bar to open the Preferences E ...

  6. questionDifferences in Features Between the TestTrack Pro Client and TestTrack Pro Web
    The TestTrack Pro Client and TestTrack Pro Web provide most of the same features with a few exceptions. The following features are not supported in TestTrack Pro Web: Integration with source code control (SCC) applications - TestTrack Pro Web only provides read-only SCC information Text file ...

  7. questionTestTrack Pro Field Worksheets
    The attached worksheets are provided to help you review the default TestTrack Pro fields and values to determine if you can rename existing fields or if you need to create a custom fields to support your process. The worksheets show the windows or dialog boxes for each field group, field labels ...

  8. questionAddress Bar Overlaps the TestTrack Logo in Safari 4
    Problem When using TestTrack Pro Web in Safari 4, the Address bar overlaps the TestTrack logo. Cause The Windows Standard font smoothing option is enabled in Safari. This option stretches fonts and affects the size of text input fields, such as the Address bar. Solution Change the font smoothing ...

  9. questionCustomizing SoloSubmit
    Note: SoloSubmit pages should only be customized by users with advanced knowledge of HTML and JavaScript.   Using a text editor or an HTML editor, you can easily customize SoloSubmit Web pages to match the look and feel of your Web site.   If you only want to change the appearance of the Web pa ...

  10. questionUploading Files in Safari Fails
    Problem When using Safari, uploading files in TestTrack Pro Web takes a long time and eventually fails. This occurs when the TestTrack CGI is hosted on an Apache web server. Cause A Safari bug causes file uploads over persistent HTTP connections to send partial files. TestTrack Pro Web waits for ...

  11. questionTestTrack Pro Web Version Mismatch Error
    Problem The following error is returned when you log in to TestTrack Pro Web: The TTCGI executable is newer than the TestTrack Server application. Please contact your administrator to resolve this version mismatch. Cause The TestTrack Pro Web CGI is a newer version than the TestTrack Server app ...

  12. questionRunning SoloBug Chinese on Linux
    To run SoloBug in Chinese , you need to set the LANG to zh_CN.GB2312. To change the locale in Linux, run unset LC_ALL; export LANG=zh_CN.GB2312.

  13. questionEnabling Multiple Logins to Projects in TestTrack Pro 7.5 and Earlier
    Depending on project option settings, floating license users can log in to a TestTrack Pro project multiple times simultaneously. TestTrack Pro uses a floating license each time a user logs in to a project. For example, if a user logs into a project three times simultaneously using TestTrack Pr ...

  14. questionEnabling Single Sign-on for TestTrack Pro Web
    Note: This information only applies to TestTrack 7.6 and later. Seapine applications support single sign-on for Active Directory users. Single sign-on allows you to use your network credentials to automatically log in to Seapine applications. Following are the requirements for using single sign ...

  15. questionForcing SoloSubmit to Log Into a Specific Project
    You can force SoloSubmit to log in to a specific project using a direct link to the CGI. First, you need the project ID number. To find this information, start the TestTrack Server Admin Utility. The ID number is listed in the first column of the Projects dialog box. The CGI command you use sho ...

  16. questionForcing TestTrack Pro Web to Log Into a Specific Project
    You can force a log in to a specific TestTrack project using a direct link to the CGI. First, you need the database ID number for the project. To find this information, start the TestTrack Server Admin Utility. The ID number is listed in the first column of the Projects dialog box. The CGI comm ...

  17. questionInstalling SoloBug Language Files
    The SoloBug interface is displayed in English by default. Additional language files can be downloaded from the TestTrack Add-ons page. SoloBug language files have a .qm extension. The files must be installed in the same directory as SoloBug executable (.exe or .pdb). You are prompted to select ...

  18. questionEditing Field Relationships Causes Internet Explorer Error
    Problem When you edit a defect with field relationships that include a large number of items in TestTrack Pro Web, the following Internet Explorer message is displayed: A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsi ...

  19. questionConfiguring Apache to Display Unicode Characters in TestTrack Pro Web
    Note: This information only applies to TestTrack Pro Web 7.5 and later. If you use Apache for your web server, you need to set UTF-8 as the encoding for Unicode characters so that TestTrack Pro Web pages are displayed correctly. To change the encoding: Open the Apache configuration file. T ...

  20. questionDisabling TestTrack Pro Web Textarea Fields
    Problem When viewing defects in TestTrack Pro Web, users can enter information in the Description, Steps to Reproduce, and Other Hardware and Software fields. Any information that is entered cannot be saved because users are in View mode. When they exit View mode, which is read-only, any inform ...

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